Resume

David H. Davidson
Distelachterstraat 20
1031 AX Amsterdam
The Netherlands

+31 (0) 20-7746918
+31 (0) 6 519 27 446

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Nationality; Dutch

Born: October 26th1967

Mensch! Training
Trainer
August 2006-present

·Projectmanagement For Twice Interaction , Fujitsu services Nederland, Fujitsu Services Belgie

· ITIL foundation (ICT management),
Fujitsu services Nederland, Fujitsu Services Belgium, Fujitsu Services Spain, For Twice Interaction, Nato Belgie, Levi9 Serbia, De Lorentz, Masterfoods Nederland, Randstad, Vialis, Q-go, Traxion, Qurius, SHI gemeente Amsterdam,

· ITIL foundation Version 3 (ICT management),
For Twice Interaction, Lionix, Getronics, Gemeente Rotterdam

· Floor Management Training CCC
For ABN Amro

· Sales Supervisor Management Training

· Custom Communication-related Courses
For Twice interaction,, Red Prairie Belgium, Red Prairie The Netherlands, Expertsport, Ultimum, Milieu Dienst Rijnmond (DCMR), Infotec,Thalis (previously:Holland Signaal)

· Generic Communication and Company Culture related courses
For Van Dalsum en Schouten and Twice
Interaction, Red Prairie Belgium, Marina Monnickendam, Expertsport, Achmea Delta Lloyd

· Customer Satisfaction
For Delta Lloyd, Ohra, Axxa,
For Twice Interaction, Marina Monnickendam,
Randstad

· Situational Leadership
For VDS, Axxa, For Twice Interaction Red Prairie Belgium, Red Prairie The Netherlands, Expertsport

· Personal effectiveness
For Twice Interaction, Royal Bank of Scotland
 

Specials

· The Ungame
Custom made 1 day game to re-introduce ITIL for SHI gemeente Amsterdam for Twice Interaction

·The TUBE Custom made interdepartemental curriculum covering connecting role competencies to skills

ITIL V3 return on investment pizza sessions
For Twice Interaction,

·

Principal Trainer
Fujitsu Services,
Maarssen, The
Netherlands
2001-august 2006

Creating and/or
Delivering

· PrinceII Foundation(project
management), 3 day course for
project managers

· ITIL foundation (ICT management), 1
day course, company wide

· CompTia Aplus, 7 day course, for
helpdesk agents

· Microsoft Windows XP, 5 day course
for helpdesk agents, system
engineers and network administrators

· Microsoft Windows 2003 Server, 5
day course for network administrators

· Sales Training based on NLP, 3 day
course for sales dept.

· Communication training, 3 day course
based on NLP for management
development

· “Preventive Approach of Sickness”, 1
day course for management
development

Accreditations
· Prince II foundation certified
· ITIL foundation certified
· NLP certified business practioner

Senior Technical Trainer
Stream International,
Amsterdam, The
Netherlands
1999-2001

Responsibilities
· Co-responsible for training
environment.

· Co-responsible for maintenance intranet
training department.

· Co-responsible for sourcing and
maintaining relationships with external
training providers

· Co-responsible for setting up new
helpdesks (Wanadoo, MyWeb,
UUnet)

· Responsible for creating and
delivering custom training-courses to
new helpdesks (Wanadoo, MyWeb,
UUnet)

Creating and/or
Delivering
· Core Training, 10 day Introductionairy
Technical training for helpdesk agents

· Microsoft Windows 2000
Professional, 5 day course for
helpdesk agents,

· Microsoft Windows 2000 Advanced
Server, 5 day course for helpdesk
Agents

· Member Save training, 3 day course
for member-save dept Compuserve

· Network essentials, 2 day course for
helpdesk agents

· Connectivity essentials, 2 day course
for VPN solution UUnet

Accreditations
· Accelerated learning

Accomplishments
· Introducing (and develivering) MCP
Courses

· Role level change from Junior trainer
to Technical Trainer to Senior
Technical Trainer

· Member of works council
Awards
· 2000 Best Helpdesk of the
Netherlands (Wanadoo)

Goldsmith / Entrepeneur
Holland Gold Group,
Amsterdam, Beverwijk,
Antwerpen
The Netherlands/
Belgium
1994-2000

Responsibilities
· Managing a small team of 3
employees.
· Wholesale and retail of jewellery,
including import and export
· Sourcing and maintaining
relationships with suppliers
· Designing and creating custom made
jewellery

Commodoties Trader
Chemie Pharmacie
Holland
Amsterdam, The
Netherlands
1993-1994

Responsibilities
· Buying and Selling Pharmaceutal raw
materials
· Coordinating and keeping track of
logistics when importing and
exporting
· Introducing brokering of generic
pharamaceutical registrations

Education

University of
Amsterdam,
The Netherlands

1988-1993 : 54 points at doctorate level
Medicine

1987-1988 : Propedeuse Medicine

1986-1987 : Propedeuse Dutch Law

Stichting Bijzondere
Instroom
Leergangen,
Utrecht

1986 : Physics Staatsexamen

SG Maimoinides,
Amsterdam

1980-1986 : VWO b

Language Skills

Fluently Dutch, English
Good Verbal Skills German, Hebrew
Passive Skills French, Italian

Personal Interests

Reading History, Sociology, Science, Evolution,
Fiction
Nature Walking, Biking, Sports Budo Sports,